LSO Cantata (CUS:BUS)belongs to the family of LSO Interface Reference Points (IRP) as defined in MEF 55. It defines the management reference point that provides a customer (including enterprise customers) with capabilities via the Service Portal to support operational interactions (e.g., ordering, billing, trouble management, etc.) for a portion of the service provider service capabilities related to the customer’s services. In other words, LSO Cantata is a management reference point that supports non-control related management interactions between the Service Provider's Business Applications and the Customer.
LSO Cantata is relevant within the Service Provider domain and the Customer domain.
Customer browses the Product Catalog for Product Offerings that are available for selection by the Customer.
Based on Product Offerings the Customer develops, places, tracks and changes Product Orders.
Customer requests modification of Product Instances.
Customer provides and views customer acceptance testing information.
Customer views Product Instance performance and fault information.
Customer receives information about the scheduled maintenance that may impact their Product Instances.
Customer places and tracks trouble reports.
Customer queries and views usage and billing information.